Travelling back to Doha
filled me up with nostalgia. The trip must have been five years back now or
then about a year and a bit since I quit my job at the Qatar Airways to move to
Dubai. Getting
myself comfortable in-flight I was super excited at the prospects of being back
to the city which was home for over 2 years. I was also looking forward to
meeting my cousins and their lovely daughter. So you can understand my
disappointment when I was told at the immigration that I cannot enter the
country as they had just implemented a rule which prohibits re-entry for 2
years for anyone who had cancelled their visas.
To this date I cannot figure out why anyone would have such a rule, but
that is not the story. Walking into the immigration with my husband who did not
have any problem getting in, I was devastated to hear that I need to fly back
to Dubai and
was an absolute bummer for both of us. We asked if we could meet someone more
senior to reason it out. After a short wait when the manager arrived, I was
fuming with anger and did not even bother to extend slightest of courtesy or to
listen to what he had to say. I just lost my cool as any normal person would (?).
The answer was NO. As I was on the verge of tears, the ever so polite
hubby pitched in and requested them to try one last time if possible by
speaking to their supervisor. One of the biggest gift that god has bestowed him
with is a calm head. And the rest was magic
Voila! All it took was his gentle words and a sweet smile, my passport
was stamped. That very instant I realised my mistake and I felt so ashamed of
myself, plus got an earful I got from the hubby. I could have put down plenty
of reasons for my arrogant behaviour, but I didn’t once think that how
difficult a job is especially when you are meeting people like me almost every
day or once every hour.
That was a big lesson for me
and from then on, I have practised the art of smiling and being polite with
people I meet, be it a cashier, the cleaning boy, my neighbours, taxi drivers
and the list will go on. I am sure many people would even thought of me as a
mad lady just randomly smiling at them.
Don’t get me wrong I haven’t turned to a saint by any stretch of
imagination and still lose my cool occasionally but have reformed myself a
great deal along with the improved odds of getting things done. This helps me
get freshest of veggies, even if they are not on the shelf, free coffee, free
clean-up of stained car seats, discounts and extra special pedicure.
Thinking about it, I have
always seen my mum practice it and my mum-in-law who retired as head of nurse, talking
of empathy, putting ourselves in other’s situation but that night I forgot all
that since I was upset. It took me a proverbial slap on the face to recognise
that.
I am sure we all have learnt a very popular phrase – Smile and the
world smiles with you, weep and you weep alone! Remember it’s not that the
people are bad, sometimes the situations are. A smile can even sometimes make
the impossible, possible!